FAQ for e-Leave
How can I set default “Replacement Leave” expiry day limit?
The Replacement Leave could be expired according to the setting defined. Steps: Go to Leave > General Setting > Leave Group Click on "Leave Type" of the affected Leave Group Edit for "Replacement Leave" > Go to Page 2 Scroll down to "Others Setting" ...
How can I credit “Replacement Leave” for employee?
The Replacement Leave could be credited by: individual employee (Leave > General > Replacement Leave Entry) a group of employees (Leave > General > Batch Replacement Leave Entry)
How to delete the draft leave application under the ESS?
Location: Login as ESS-> Click on Leave -> Click on Leave Entry > Select the drafted leave application Select the drafted leave application under the history column. Click on the delete button.
Why my employee's Leave Application is approved automatically?
How leave application or cancellation can be approved in iWoWHRMS? Login via MSS Leave Notification via email iWoWHRMS Mobile Application How email approving workflow works in iWoWHRMS? Leave approval action can be taken based on the links sent along ...
Why Not All Employees Are Included In The Leave Summary Report Generated?
Question(s) 1. I noticed that some of my employees were excluded in the Leave Summary Report generated from the system. Why? 2. What report filter should I use if I need to include all employees in the Leave Summary Report? Answer(s) 1. The Leave ...
Why the staff show with zero entitlement or zero earn leave?
If an employee's leave entitlement and leave earned are 0, the administrator can check several factors to identify the root cause. Check whether the leave entitlement is set up accordingly. Check the employee's Leave Group and Leave Type setting to ...
Why the leave type drop down selection is empty?
If the employee login to the system and found the leave type drop down selection is empty, administrator need to do a few checking to verify the issue. Make sure employee was created with a career progression record and assign with leave group. Check ...
Why is there no carry forward leave for newly confirmed staff?
Question Staff A joined the company in 2009 November. After 3 months of a probation period, he was confirmed and accepted as a new staff on 1st Feb 2010. Although the staff's information and Career Progression was updated, the leave balance from 2009 ...
Why hospitalization leave taken within this year is deducted from the previous year hospitalization leave balance?
If the hospitalization leave taken in the current year is deducted from the previous year hospitalization leave balance, it is most likely caused by your company leave policy for leave deduction method. This means that whenever an employee submits a ...
Why brought forward of Annual Leave show negative?
The possibility of having a negative figure in Annual Leave brought forward (b/f) could be caused by over-utilization of leave in the previous year entitlement. In other words, if there was a negative leave balance in the previous year leave ...
What is the notification email for leave approval about?
From time to time, managers will receive notification emails from system regarding the leave application of their subordinates. In short, the email will show detail information about the application such as who and when is the employee plan to be on ...
What is Leave Reliever?
Question When I apply for leave, there is a 'Reliever' column for me to choose from. What is Leave Reliever and how can it help me? Answer Leave Reliever is an advanced feature that allow a third person to temporarily assume the leave approve role ...
How to re-generate leave entitlement in order to reflect the changes of setting?
Any changes in leave type setting or leave group for individual, it is compulsory to re-generate leave entitlement to reflect the changes. To re-generate leave entitlement for individual, you are able to follow the steps below: Go to Leave -> ...
How to generate report to check forfeited replacement leave?
To check the details of forfeited replacement leave, please follow the steps demonstrated below. Go to Leave > Leave Entry > Scroll down to find the Leave Summary table : In the "Adjustment" column of Replacement Leave, click on the value of the ...
How to Extend / Forfeit Replacement Leave Expiry Date?
The Replacement Leave could be expired according to the setting defined. There have some scenarios where administrator may need to manually extend / forfeit the expiry date of the Replacement Leave with following steps: Steps: Go to Leave > Leave ...
How to determine whether SMTP setting is compliant to iWoWSoft requirement?
Prerequisite: Have Microsoft Outlook 2010/2013 installed. Have SMTP protocol setting info for outgoing mail server. Info includes: Public Mail Server Address. It means it can be accessible from internet. SMTP (outgoing mail) Port Number Login Email ...
How to configure email notification from iWoWHRMS not deliver in junk mail?
How to configure the email notification from iWoWHRMS not deliver in junk mail? iWoWHRMS will send email notification once applicant apply leave and some of the user may not able to receive the notification due to the default setting of Outlook will ...
How to check the email delivery status?
The administrator is able to check if an email notification created by system is delivered to the intended recipients. The email message log utility helps admins to keep track of the status of all emails created by the system. Here are the steps to ...
3. FAQ for e-Leave
1. How to check the entitlement earn for each month? Answer: Leave > General > Leave Entry. Click on the Balance figure to generate the balance checking report. The report will show the entitlement earn for each month & accumulate on every month. 2. ...
How to change the approver if the employee resigned?
If an Immediate/Alternate Superior resigns, you do not have to update all his/her subordinates' career progression records with the new Immediate/Alternate Superior. Instead, this can be done in a single step by updating the Superior Title Group. ...
How to assign Immediate Superior & Alternate Superior?
It is compulsory to assign immediate superior and alternate superior which will act as approvers for leave applications, overtime applications and employee self-service information update applications. Here are the steps to guide you on how to ...
How to assign MSS permission for employee to view leave?
iWoW e-Leave allows granting employees with MSS permission to view leave calendar for different group Group Policy & Schedule. It also allows granting employee to view all employees leave application, especially for receptionists. Location: Leave > ...
How to activate employee access login?
Location: System > Security > ESS Account Activation of new join employee login access is to allow employee access to the system to apply for leave, view payslip, approve/reject leave & etc. Employees' access status filtering either All, Active or ...
How to view leave calendar?
Location: Manager (MSS) -> Group Policy and Schedule (GPS) -> Calendar For employees with Group Policy and Schedule (GPS) MSS permission, they are able to view the leave calendar of the respective GPS. The MSS will be able to view all employees who ...
How to Approve or Reject Leave?
For managers, they are able to approve the leave applications at the Calendar and the leave approving listing. iWoW e-Leave provide a new feature to approve leave application through email where the notification email will be send to approver and ...
How to Request for Replacement Leave?
Location: Myself (ESS) -> Leave -> Replacement Leave Request Replacement leave request is an application to request for additional leave as a replacement for working on non-working days. Upon approval, the replacement leave will be credited to the ...
How to Withdraw Leave?
Location: Myself (ESS) -> Leave -> Apply / Cancel / Add Leave User is able to withdraw any leave application as long as the status of approval is Pending. Click on Pending leave application. Click on Withdraw button.
How to Cancel Leave?
Location: Login to ESS > Leave > Leave Cancellation Leave cancellation is a form of application which requires to go through an approval workflow. In other words, employees are required to apply for leave cancellation and only upon approval by the ...
How to apply for leave via ESS?
Location: Login to ESS > Leave > Leave Application Steps to apply leave: Select Leave Type. Choose the leave start date. Choose the leave end date. (If the leave is one day, it is not compulsory to select the leave end date.) Select Day Session ...