Why my employee's Leave Application is approved automatically?

Why my employee's Leave Application is approved automatically?

  1. How leave application or cancellation can be approved in iWoWHRMS?
  1. Login via MSS
  2. Leave Notification via email
  3. iWoWHRMS Mobile Application


  1. How email approving workflow works in iWoWHRMS?
  1. Leave approval action can be taken based on the links sent along with the Leave Notification via email.
  2. Hence, anyone with the links can approve or reject the application directly without authentication.
  3. Alternatively, any trigger of the links from the program scanning like Antivirus or Firewall will also causes the application from being approved / rejected.
  4. Thus, iWoWSoft assumes that all emails are well guarded so that no one can access the links other than the email owner.


  1. Possibility or risk of auto approved:
  1. Antivirus or Firewall will scan every email to ensure that the source of link is free from malware or virus before user clicks on the link. This will results in the application from being approved automatically.
  2. Proxy scanning to every links. Scanning will only be triggered whenever user clicks on the link to ensure that the source is safe before being redirected back to the approval action screen.
  3. Based on our past experience, this usually happens to organization with high IT security compliance to scan every emails received.


  1. What happen when Antivirus, Firewall or other third parties program perform scanning on the email?

  1. Leave application or cancellation being approved.

  1. Leave application or cancellation pending process by the system.

 

  1. What user can do to troubleshoot?
  1. Testing with external email address. * Please contact iWoWSoft Support for the detailed guidelines.
  2. Configure Antivirus or Firewall * To be done by client’s IT Team or vendor.
  3. Disable leave notification email and use other approaches to approve or reject. * Please contact iWoWSoft Support for more information

    • Related Articles

    • How to Cancel Leave?

      Location: Login to ESS > Leave > Leave Cancellation Leave cancellation is a form of application which requires to go through an approval workflow. In other words, employees are required to apply for leave cancellation and only upon approval by the ...

    • How to apply for leave via ESS?

      Location: Login to ESS > Leave > Leave Application   Steps to apply leave: Select Leave Type. Choose the leave start date. Choose the leave end date. (If the leave is one day, it is not compulsory to select the leave end date.) Select Day Session ...

    • 1.4 Features of Expense - Advanced Expenses Application

      Location: Home -> Expense -> Advance Expenses Application ->  Expense Application in Advanced Admin Page for Advance Expenses Entry.   1. Employee Search Use this column to search for employees. You can use the arrow buttons or drop-down list to ...

    • How to assign MSS permission for employee to view leave?

      iWoW e-Leave allows granting employees with MSS permission to view leave calendar for different group Group Policy & Schedule. It also allows granting employee to view all employees leave application, especially for receptionists.  Location: Leave > ...

    • Step 5. Creating Approving Workflow for Leave Application

      This article will guide you to set up a workflow for leave application. A company may need more than one workflow to manage the leave application. For example, the process for approval and applying Leave might be different for a factory worker and a ...