How to check the email delivery status?

How to check the email delivery status?

The administrator is able to check if an email notification created by system is delivered to the intended recipients. The email message log utility helps admins to keep track of the status of all emails created by the system. 

Here are the steps to check the leave application email notification delivery status.

STEP 1: Get the application no. from leave application from the Leave Entry screen

Leave > Leave Entry > Search employee > Select the leave record from the history panel:



STEP 2:  Go to System > General > Email Message Log:

STEP 3 : Key in the application no. in the Keyword field and search with the criteria "Subject". The system will show all emails related to the leave application number. 
STEP 4: Check the delivery status of the relevant email at the "Send Status" column. If the email delivery is unsuccessful or pending the "Send Status" column will be blank.
STEP 5: To check the email delivery date, refer to the "Sent Date" column. 


  1. View: Click on the "View" link to open the email notification created by the system.
  2. From Add: Sender's email.
  3. To Add: Recipient email address. 
  4. Subject: Subject of the email notification.
  5. Send Status: Email delivery status.
  6. Created date: Date and time of email creation by the system.
  7. Sent date: Last attempt to send the email (regardless of the deliver status).

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