The administrator is required to configure the EA form setting prior to releasing the EA form to employees. This is to ensure that all payroll items have been assigned to an EA form field to reflect every employee's income accurately when the EA form is generated/released.
Note: Failure to assign payroll items to an EA form field accurately before generating EA form poses the risk of employees under-declaring salaries (earnings) or over-declaring salaries (deductions). This will eventually lead to company providing employees and LHDN with the incorrect statements of income.
Here is how you can configure the EA form setting : Go to Payroll > Statutory Setting > EA Form Setting >> and you will be directed to the screen below.
You may choose to edit / add in new payroll item to the EA form, the payroll items are those pre-set under the Payroll Setting